You’ve probably heard of a Managed Service Provider (MSP) by now. Maybe you’ve even considered partnering with one at some point or another. But it’s so drastically different from how you run your business that you decided to pass for the time being.
However, while it might be slightly different than what you’re used to, it’s a good slightly different.
Here are some of the biggest reasons your business should partner with an MSP.
Say farewell to downtime.
No one likes downtime. It costs money, causes stress, and creates turmoil. And what’s even worse is that even the littlest amounts of downtime can lead to a slew of unmanageable problems － like a soiled reputation, missed opportunities, and damaged employee morale.
However, partner with a Managed Service Provider and this should no longer be a problem. MSPs work proactively, which means they monitor your network continuously to catch potential problems before they occur. On top of that, they provide your company with regular hardware maintenance, which means they keep your equipment in prime operating condition. As a result, they’re able to keep downtime at a minimum.
Repair fees aren’t welcome here.
Like mentioned earlier, MSPs do their very best to keep your infrastructure healthy. This allows your company to avoid breakdowns, glitches, and hardware headaches … in other words, you rarely have the need to repair anything.
However, if for some reason you did have the need to repair something in your infrastructure, it wouldn’t be a big deal. For a flat, monthly fee, MSPs take care of most everything that’s IT-related for your company. This means that even with a repair, you still won’t have to worry about receiving an obnoxious repair fee at the end of the month. Repairs are merely included in your Managed Services agreement.
Who’s the efficient one now?
MSPs deal with businesses and their technology all day long. Because of this, MSPs have plenty of experience helping companies find better ways to manage their operations － anything from reducing costs and streamlining processes to removing bottlenecks and automating tasks.
Partner with an MSP, and this is doable for your business, as well. The MSP wants your business to do well, and they want your business to experience as few problems as possible (the less you have, the less the MSP has). So in a sense, you can think of it as a never-ending supply of IT support and guidance. They’ll do whatever they can to ensure your technology does exactly what you want it to do.
Quick is my middle name.
Even with proactive support, you can’t avoid IT problems forever. Something will happen, and you will need assistance from an IT professional.
With an MSP at your side, this assistance will be much easier to receive. They’ll have internal SLAs that they’re expected to follow, which means they will resolve your issue within the given timeframe. On top of that, MSPs usually offer some form of remote assistance. This means they can reach into your network remotely and solve common problems with no office visit necessary. In other words, your problems will be resolved much more quickly than you’re accustomed to.
All the cool cats budget.
It was mentioned earlier, but with an MSP, all things technology are bundled into one, flat monthly rate. Because of this, your ability to budget finally becomes realistic. Instead of worrying about random repairs or necessary upgrades and updates, you can relax knowing that everything is taken care of already. And there’s really nothing better than relaxing, right?