Many companies feel like they made the right decision by not partnering with a dedicated IT outlet. They haven’t outsourced IT yet because they feel like they can save money by handling hardware issues as they present themselves.
However, do this and you’ll miss out on three very important benefits of a dedicated IT outlet, and here’s what they are.
Did you say real support?
There’s the support you receive when you find a computer repair specialist from a quick Google search and then there’s the support you receive when you do your homework and partner with a Managed Service Provider (MSP).
There’s a big difference.
In the first scenario, you receive varied support by people who may or may not know what they’re doing or how your business operates. In the second scenario, you receive expert support from a team of engineers who know your infrastructure from the inside-out.
You see, it’s important to realize that an MSP doesn’t make money off your technological failures. They partner with you, and you pay a flat fee for their services on a monthly basis. This means that the MSP won’t make money off your equipment’s breakdowns, glitches, and malfunctions — however, an IT repair specialist will.
And since these people are paid on an hourly basis, the longer your problem sits unresolved, the better it is — financially speaking — for that technician.
Feel free to connect the dots.
Holy moly, an actual budget?
Speaking of breakdowns, glitches, and malfunctions, they aren’t exactly “cheap.” They cost money … and typically, a lot of it.
But the thing is … you never really know how much money it’s going to cost you. As a result, your budget for IT is sort of left open-ended. You hope to spend somewhere in between X and Y, but that’s not to say your spending won’t breach Z.
At the end of the day, a hope is a hope. It’s not a guarantee.
Outsource your IT with an MSP and you will have a guarantee. Every month, you pay the same, flat fee. And with this flat fee, you receive everything from routine maintenance and dedicated support to consulting and guidance.
It’s everything you need and more at a budget you can realistically rely on.
That’s some solid advice.
An MSP’s job isn’t to upsell you. It isn’t to prolong your problems. And it isn’t to create something out of nothing.
It’s to keep your technology working and working well. Because of this, when they give you advice, it’s going to be good advice. And ultimately, this advice will be for the betterment of your business as a whole.
If you don’t have an MSP and you have some random technician giving you advice, it’s sort of like the feeling you get when you’re standing in front of a mechanic. Are they giving you genuine advice or are they simply trying to convince you to do something you don’t really need to do?
With an MSP, you never have to ask yourself this question.
But wait, we aren’t done yet. If you haven’t outsourced IT yet, these aren’t the only benefits you’re missing out on. Here are the 5 biggest reasons to partner with a Managed Service Provider.