Support
At Stronghold Data, we pride ourselves in achieving the highest level of customer satisfaction. Whether we are making first contact, setting up new data backup systems such as server mirroring, or simply providing ongoing assistance for our offsite data storage solutions, our clients always benefit from the support of our friendly and knowledgeable team of Certified Network Engineers.
Businesses come to Stronghold Data because they know they can trust us to protect their critical data. We have maintained long standing relationships with data sensitive organizations – hospitals, banks, insurance companies, police, government departments and manufacturers – because they know that we are there for them 24/7, 365 days of the year.
That high level of support leaves our clients free to focus on the really important work of the day – such as saving lives, protecting client investments, and safeguarding families’ futures.
Supporting our clients through a crisis
Unfortunately, data disasters happen every day. Hard drives fail; fires wipe out entire networks, and executives leave laptops on trains. It is in these situations, that our clients are truly thankful to have the data backup storage and recovery resources of Stronghold Data on their team.
At Stronghold Data our response times are fast. We understand the need for immediacy when deploying data recovery solutions – without business continuity, targets will be missed, sales will be lost, and profits will be impacted - and usually, we are able to start the recovery process the moment a client’s call comes in. Often, we are able to restore many years of lost and irreplaceable data within minutes.
In fact, since the day we opened our facility, we have maintained 100% data restoration for each and every one of our clients.
Providing peace of mind
At Stronghold Data we don’t just deliver offsite data storage solutions or server mirroring services; we provide all our clients with the peace of mind that comes with knowing we are always there, protecting their business.
